TFT13: Mark Kawasaki - The Practitioner's Road
Try MyIT and see how you can transform the IT experience: bmc.com/TFT13Not your usual industry buzzword bombast, this is a practitioner biopic. I spent a long 14 years navigating my way through the IT...
View ArticleTFT13: Mauricio Corona - Business Relationship Management
Ejecutando el proceso de Gestión de Relaciones con el Negocio a través del Service Desk (Executing the Business Relationship Management Process Through the Service Desk)Try MyIT and see how you can...
View ArticleFinding and Managing Our Talent - ITSM Weekly Antipodean Podcast Episode 34
Episode 34 Show NotesMonth in Review TFT13 was a resounding success. Amazing statistics collated by Chris Dancy. 76 million impressions following the live streaming. More than Knowledge13! Read all...
View ArticleTFT13: Saurabh Dubey - Outside the Box of IT, It's Everywhere...
Try MyIT and see how you can transform the IT experience: bmc.com/TFT13A woman is found dead in a closed room, with a broken window. CSU team walks - can we break down the service they are about to...
View ArticleTFT13 privacy and the future of internet ITSM Weekly Podcast Episode 114
Show notes with links:servicesphere.com/blog/2013/7/16/tft13-privacy-and-the-future-of-internet-itsm-weekly-the-pod.html notes: Hosts: Mark Kawasaki Matthew Hooper Matt Beran Hanging out after TFT13...
View ArticleTFT13, privacy and the future of internet – ITSM Weekly the Podcast Episode 114
Show notes with links:servicesphere.com/blog/2013/7/16/tft13-privacy-and-the-future-of-internet-itsm-weekly-the-pod.html notes: Hosts: Mark Kawasaki Matthew Hooper Matt Beran Hanging out after TFT13...
View ArticleExistence as a Platform - Quantified Self meets the Internet of Things -...
The devices, apps, sensors, and services we use everyday allow our data exhaust to be manipulated into a reality. I believe we have the ability to remake reality, i believe this because I live not an...
View ArticleService Based Costing, Practitioner Radio Episode 45
notes with links: servicesphere.com/blog/2013/7/24/service-based-costing-practitioner-radio-episode-45.html Troy’s thunderbolt tip of the day: The moment you begin your journey towards Service...
View ArticleValue of IT service - ITSM WEEKLY PODCAST TOP OF THE WORLD EPISODE 14
Value of IT serviceWhat happens at the Top of the world related to IT Service Management.Top of the world edition (TOW) June 2013HOSTS Episode 14: Daniel Billing, Aale Roos, Harry...
View ArticleKeep Pimpin My Goods - ITSM Weekly Podcast Ep 115
show notes with links: servicesphere.com/blog/2013/7/30/keep-pimpin-my-goods-itsm-weekly-the-podcast-episode-115.htmlnotes: Your Hosts: Mark Kawasaki Matt Beran Guest: Farah Remtulla, Consultant,...
View ArticleWhistling Dixie! ITSM Weekly Antipodean Podcast Episode 35
HOSTS: Simone Moore, Rob England Special guest – Aprill AllenEPISODE 35 SHOW NOTES Month in Review· Simone takes the host role while Karen away this episode & special guest crew filling in for...
View ArticleFuture of ITIL (did we all just drink the Kool Aid?) - ITSMROWP Episode 61
notes with links: servicesphere.com/blog/2013/8/6/future-of-itil-did-we-all-just-drink-the-kool-aid-itsmrowp-e.htmlHosts: Barclay Rae, James Finister Guest: Andy White, EasyVista...
View ArticleReversey! Maturity levels for Big Data - Practitioner Radio Episode 46
show notes with links: servicesphere.com/blog/2013/8/7/reversey-maturity-levels-for-big-data-practitioner-radio-epi.htmlNOTES: Getting lots of feedback on Standard+Case episode Check out ep 45 Hidden...
View ArticleLive from itSMF Australia LEADIT 2013 - ITSMAP Episode 36
Notes with links: servicesphere.com/blog/2013/8/13/live-from-itsmf-australia-leadit-2013-itsmap-episode-36.htmlSHOW NOTES Karen, Simone and Rob talk to delegates at the itSMF Australia LEADIT 2013...
View ArticleAXELOS ALL AREAS, exclusive with CEO of Axelos on ITIL's future - ITSMAP...
notes with links: servicesphere.com/blog/2013/8/15/axelos-all-areas-itsmap-episode-37.htmlHOSTS: Karen Ferris, Simone Moore, Rob England, Tristan BootSHOW NOTES Month in ReviewitSMF LEADIT 2013 was an...
View ArticleChris Dancy-TEDNYC13
Mapping existence the symbiotic relationship between your data exhaust and your habits.Cast:ServiceSphereTags:Quantified Self, Existence and Internet of things
View ArticlePlanning a Roadmap - Practitioner Radio Episode 48
Notes with links: servicesphere.com/blog/2013/9/6/planning-a-roadmap-practitioner-radio-episode-48.htmlShow notes Just back from Pink Leadership forum Ep47 lots of people chiming in, liked the simple...
View ArticleDeadlines, Downtime and Diets - ITSMAP Episode 38
Notes with links: servicesphere.com/blog/2013/9/30/deadlines-downtime-and-diets-itsmap-episode-38.htmlSHOW NOTES Month in Review While our eminently masterful leader Karen is unfortunately away,...
View ArticleTFT14 Winter Coming Online - Feb 18, 2014
tomorrowsfuturetoday.com/blog/2013/10/4/tft14-is-on-its-wayCast:ServiceSphereTags:
View ArticleTFT14S Coming Online June 17, 2014
tomorrowsfuturetoday.com/blog/2013/10/4/tft14-is-on-its-wayCast:ServiceSphereTags:
View ArticleThe Value of Training - ITSMAP Episode 39
Notes with links: servicesphere.com/blog/2013/10/29/the-value-of-training-itsmap-episode-39.htmlShow notes: Month in Review Lots of news and noise from Fusion13 in Nashville.Karen invited to...
View ArticleEffective IT Governance with COBIT 5 - Practitioner Radio Episode 49
Notes with links: servicesphere.com/blog/2013/11/1/effective-it-governance-with-cobit-5-practitioner-radio-epis.htmlShow notes: Troy’s Thunder Bolt Tip of the Day: Today’s IT Value chain has way too...
View ArticleChristory 2014 - Rise of the Inner-Net
Christory 2014 - Rise of the Inner-Net"There is no such thing as thought leaders, serotonin is a thought leader, I'm aware"Thank you to:TOKYO STAFF Photographer: Kyle Thompson Photography - Kyle...
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